Consider this your Friendly Customer Service Desk
If you've got a question, need some advice or are looking for additional information, you've come to the right place. So, how can we help you today?
Get answers to your questions
Buying a mobile phone or choosing a plan isn't always easy. And chances are you've got a question or two. Well, you'll be happy to know we've got the answers.
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"How do I…?"
So you've got a new phone. But you have no idea how to set up voicemail or use call waiting. No worries – we'll help get you started.
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Wow, that's a warranty!
Your PC mobile phone comes with a 1-year manufacturer's warranty against manufacturing defects and PC mobile extends that warranty by one additional year.
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Let's Talk
We're more than awesome phones and affordable plans. We're people, too. And if you have a question or concern, we'd love to talk with you.
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Commissioner for Complaints for Telecommunications Services
CCTS is an independent agency whose mandate is to resolve complaints of individual and small business customers about their telecommunications services. If you have a complaint about your wireless service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca.or call toll free at 1-888-221-1687.
Talk to Us!
Got a question? Need more help? Give us a call – we’ll be happy to help.
From a mobile phone: #7266 (always FREE from your PC mobile phone!)
From any other phone: toll-free 1-877-284-6361
Hours of Operation: Monday to Friday: 8:30am to 9pm
Saturday: 9am to 6pm
Sunday: 11:30am to 5pm
